CRM applications remain the largest and fastest growing enterprise software category today, according to Gartner predictions. The main player in this market is Salesforce; it dominates the global CRM market with a nearly 20% market share. Adobe, Microsoft and Oracle are far behind, trying to maintain their position, while SAP has been losing market share. Is there still enough room here for another player which Google could undoubtedly be? It seems that for the last 3-4 years Google has been…
