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Agnieszka Zientarska


The pandemic as a catalyst for digitization of the customer of the future

The text is based on the Family of the Future report (Nationale Nederlanden). The further digitization of our lives is inevitable.  The most modern technologies already accompany us every day, and in twenty years’ time they will be our natural habitat not only among the younger age cohorts, but in the entire society.  This year’s pandemic gave us a taste of how technology can make life easier and how we need it, forcing us to use solutions that we have…

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